and Alberta. Telus issued another statement on Twitter at around 4:45 p.m., saying that "more than 90 per cent of . An emergency alert was called in response to an issue that had seriously impacted telephone and cell phone service throughout the province, but . Post yours and see other's reports and complaints Never had unplanned outages for 5 years. Normally the larger the red dots are in the outages and problems map, the more likely that TELUS Communications is down right now. -- There has been a disruption impacting Telus and Bell customers in Western Canada. Telus Outage, Telus Restores Service After Widespread ... TELUS Is Reporting An Outage In Montreal — So No, Your ... Telus Support On Twitter Service Status We Are Currently Investigating Reports Of A Service Disruption Impacting Wireless Customers We Will Post Updates On This Thread As We Get Them Thanks For Your . Hundreds of Twitter users expressed their frustration with the phone company some are even calling for a reimbursement. The telus neighbourhood is a place for your questions, answers and ideas. Anyone else experiencing and outage right now? DownDetector shows customers from all three brands are reporting the issue in the thousands. It also competes in the mobile sector with Shaw Communications, Rogers Communications and Bell Canada. We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. This is the first significant outage I have had. It appears as if many Telus customers in BC had been dealing with intermittent DSL service through much of Monday -- and some did not have any access at all. B.C. WATCH: Relentless rain over the weekend has led to a mess on several major roads in B.C. People are silhouetted at the telecom company's annual general meeting in Vancouver on May 8, 2014. CFJC outage on Bell, Telus satellite services. We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. Search this thread Telus customers in certain parts of Canada have been impacted by a widespread wireless outage. A widespread outage of TELUS Mobility services across Alberta, including landline, cellphone and data services was resolved within one hour . We apologize . Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for . Telus says it's working on a solution. TELUS said it has reconnected wireless customers in east central Alberta and surrounding communities following an incident Thursday morning. or Is MTS currently having problems and outages?". or Is Koodo Mobile currently having problems and outages?". 109 comments. Telus Outage Current Problems And Outages Is The Service Down Canada Probably the server is overloaded down or unreachable because of a network problem outage. Having issues? Telus confirmed the service disruption for areas of Alberta and B.C. A widespread outage impacted TELUS customers across Alberta Tuesday morning.. @TELUSsupport My cellphone has no voice service, says turned off by carrier . An almost all day outage last week was the result of a mistake made by a third party company not associated with Telus, the telecommunications company says. The company took to Twitter Tuesday morning to notify customers of the widespread problem impacting customers . Telus spokesperson Liz Sauvé told CBC the problem lasted about an hour and 911 calling was not . That's down 7.8% from a year ago but it still accounts for 20.7% of all complaints made by Canadians. Disclamer: The outage map for Koodo Mobile down status shows the geo locations of people that are asking questions like "Is Koodo Mobile down right now? Telus Outage Current Problems And Outages Is The Service Down Canada . Telus' Service Status page shows that text, voice and data outages are active in Manitoba, Ontario and Quebec. TELUS, down in Alberta, B.C., and Saskatchewan this morning, . I'm assuming it's bigger than just cell service because 2 Tim Hortons I went to today AND Lansdowne Walmart were "cash only" due to system issues. At 10 a.m. Telus confirmed the service disruption for areas in Alberta and B.C. storm causing cellphone network disruptions. CALGARY -. . Disclamer: The outage map for MTS down status shows the geo locations of people that are asking questions like "Is MTS down right now? Luckily, the Vancouver-based company says that it's already working on a resolution. We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. The company, which was not named, accidentally cut through some of Telus' fiber-optic wire around 8 AM on Wednesday. "Make plans with your family, neighbours and friends to help each other if an emergency does occur. 97% Upvoted. Probably the server is overloaded, down or unreachable because of a network problem, outage or website maintenance is in progress. See if Koodo Mobile is down or it's just you. around 11:30 a.m. on Thursday. The biggest issue is near Agassiz - in the District of . In a tweet on Wednesday, October 6, the company confirmed that customers in parts of Ontario, Quebec, and Manitoba were experiencing the outage. Many Telus customers in Ontario, Quebec, and Manitoba couldn't use their phones properly on Wednesday afternoon. orange remains under fire following a major network outage on wednesday that prevented calls to the emergency services in france. Telus is a member of the British Columbia Technology Industry Association. Report the outage to TELUS. Based on the general consensus on Twitter, it seems that service has yet to be restored as of just after 4 pm on Monday: Oh man.. affecting wireless services and some wireline customers. We help you find out what is wrong. and Alberta experienced issues making phone calls due to a wireless outage, TELUS now says service has been restored. Realtime overview of issues and outages with all kinds of services. TELUS support let the public know about the wireless outage the company is currently undergoing on Twitter, stating, "We are aware of a wireless outage impacting clients in the Montreal area due to a cable cut by a third party." TELUS The telecommunications company promised its customers that its team is working hard to find a solution. The 3000 mah backup battery can keep you browsing even in a power outage. @TELUSsupport My cellphone has no voice service, says turned off by carrier . It's especially annoying since the "official company line" (at least on twitter) is that most Telus customers are now able to send/receive emails . The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. — TELUS Support (@TELUSsupport) September 2, 2021. The 3000 mah backup battery can keep you browsing even in a power outage. Telus says it fixed a network outage that affected mobility users across Alberta and parts of western Canada Tuesday morning. Thanks for your patience! I want to personally apologize for the extended email outage, that began on Thursday and prevented many of you from accessing, sending, or receiving emails from your Telus.net accounts. Log In Sign Up. [Service Status] We are aware of a wireless outage impacting clients in Ontario and Quebec. The mobile phone and internet provider confirmed on Twitter just before 4 pm that it's experiencing a wireless outage in parts the three provinces. Telus partner sso log in. At 10:20 a.m., Alberta Emergency Alert made note of the outage and warned TELUS users they "may have difficulty" calling 911 from their cell phones. Thanks for your patience," said Telus in a statement issued over Twitter. TELUS, theTELUS Friendly Future Foundation, and a team of partners donated $350,000 to distribute 10 Lü systems featuring immersive audiovisual technology to schools in the Lower North Shore via . We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by . That's down 7.8% from a year ago but it still accounts for 20.7% of all complaints made by Canadians. "We know how critical . It is common for some problems to be reported throughout the day. Published Sept. 2, 2021 11:52 a.m. PDT. Telus' primary competitors include Shaw Communications (in the western provinces). The alert was first issued at 11:15 a.m. by Alberta . We recognize the land and the benefits it provides all of us, as . More than an hour later, TELUS says it . storm causing cellphone network disruptions. PROGRAMMING NOTE: Customers of Bell and Telus satellite service have not been seeing CFJC Today's local programming since Nov. 15. Telus mobile network down in parts of Ontario and Quebec. Thanks for your patience! Telus offers phone internet and . The biggest issue is near Agassiz - in the District of . in a tweet. Telus says email is restored for 90% of customers now. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Been with Telus for 4+ years now. Our team is working to restore service ASAP. If Telus.net is down for us too there is nothing you can do except waiting. A total of 3,517 complaints were lodged against Bell Canada. in a tweet. According to Down Detector's outage chart, the number of Telus problems being reported began to spike at around 3 pm PST, with the majority of reports coming around 4 pm. Telus email outage stretches into 3rd day, and customers say this is 'intolerable' . When asked what was known about the outages on Thursday, and whether the problems through the week were related to the outage the previous Sunday night, Telus spokesperson Liz Suave said "The intermittent service on Thursday night impacting phone calls to a '566' prefixed number was caused by a software issue which was fixed almost immediately, and our teams have been in the area over . Telus customers in certain parts of Canada have been impacted by a widespread wireless outage. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. The telus marked lines in front of the farm have been dug up. Post yours and see other's reports and complaints The proportion of complaints — 7.2% — against Telus is smaller than its major competitors. "Earlier today, we experienced a service disruption in the communities and surrounding areas of Castor, Drumheller, Halkirk, Hanna, Oyen, Stettler, Sunnynook, and Veteran after a third party cut a fibre cable," says Chelsey Rajzer, Senior Communications . Bell Mobility did not report any outages, but people on social media were. Our team is working to restore service ASAP. Services down included texting, calling and data. The telus neighbourhood is a place for your questions, answers and ideas. Despite Telus noting "more than 90% of customers" were able to access their emails one day after the outage, many still were unable to get their email. So odd there's no mention on Telus' twitter or anything regarding this outage. Im on the fibre 100mbps service as of about 18 months ago. A total of 3,517 complaints were lodged against Bell Canada. Reach out to TELUS here. TELUS Mobility outages resolved for Alberta customers. See if Telus is down or it's just you. — TELUS Support (@TELUSsupport) October 6, 2021. Disclamer: The outage map for TELUS Communications down status shows the geo locations of people that are asking questions like "Is TELUS Communications down right now? [Update] We're aware of an outage currently impacting wireless customers in BC and AB. Telus customers in B.C. JOHN, B.C. Telus mobile services outage in Ontario & Eastern Canada (Oct 6, 2021) - BACK IN ONT@5pm. In a tweet on Wednesday, October 6, the company confirmed that customers in parts of Ontario, Quebec, and Manitoba were experiencing the outage. Log in or sign up to leave a comment. Check current status and outage map. A service disruption may be impacting Telus and Bell wireless customers in B.C. The public will consider a slightly . B.C. Normally the larger the red dots are in the outages and problems map, the more likely that MTS is down right now. TELUS Mobility outages resolved for Alberta customers Telus services would not work to contact help if there was an emergency so people were advised to check all communication devices for a signal, including landlines and cellphones. [TELUS] [Service Status] We are aware of a wireless outage impacting clients in Ontario and Quebec. Several people took to Twitter to report the outage, citing troubles with voice services on their phones. We have tried pinging Telus.net using our servers in diverse locations and the website returned the above results. VANCOUVER (NEWS 1130) — After TELUS and Bell customers in B.C. in a tweet that read, "We're aware of an outage currently impacting wireless customers in BC and AB. In a tweet, Telus mobility said at 11:25 a.m. it was aware of an outage impacting wireless customers in B.C. "Earlier today, we experienced a service outage in parts of Western Canada. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. One Twitter user said that they are making some huge reconsiderations, saying, "TELUS Mobility having a total outage twice in a week and a half is making me seriously consider switching carriers. or Is TELUS Communications currently having problems and outages?". Twitter or live chat generally garners a faster response. In a Thursday Tweet, Telus said they were investigating reports of a service disruption causing outages impacting wireless customers in Alberta and B.C. General. A service disruption may be impacting Telus and Bell wireless customers in B.C. The issues with Bell and Telus are related to infrastructure damaged by the major storm of the past few days. [Service Status] We are aware of a wireless outage impacting clients in Ontario and Quebec. For Telus customers using the company's Telus.net email service, it's been a pretty bad four days, as an outage starting last Thursday caused users to lose access to their emails. To our Telus.net email customers, we've let you down and we're sorry. TELUS crews have now restored a major service outage that affected several communities across central and southern Alberta on Thursday. A little while later, more came through that were older. Hundreds of Twitter users expressed their frustration with the phone company — some are even calling for a reimbursement. Chances are it's a localized issue or just a problem with your service. Update 31/03/2020 12:44pm ET — A Telus spokesperson has confirmed to MobileSyrup that it has restored full phone service in Alberta following an outage. But I recall when Telus had that annoying outage a few months ago that when the e-mail came back, the most recent e-mails came in first. Telus is the latest Canadian wireless . There isn't anything reported on the Service Status thread. Normally the larger the red dots are in the outages and problems map, the more likely that Koodo Mobile is down right now. Telus is the incumbent local exchange carrier in British Columbia and Alberta. The outage was reported around 3 p.m. which also affected Koodo and Public mobile customers. No notification on their twitter, etc. The Telus Ocean project, a 12-storey office tower to be built on a triangle-shaped lot at Douglas and Humboldt streets, is headed to a public hearing on Dec. 9. Thanks for your . Cell Phones. The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. The proportion of complaints — 7.2% — against Telus is smaller than its major competitors. Especially during this pandemic." 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